Types Of Utility SMS Messages & Calls Sent By DialMyCalls Customers

Name: SMS for Utilities | Text Messaging App for Utility Services
Brand: DialMyCalls
Rating: 4.6 (1536 reviews)

As SMS for utilities grows in popularity, companies are flocking to DialMyCalls for all of their bulk messaging needs. Why? DialMyCalls offers affordable messaging on a user-friendly interface with features that make streamlining communication even easier. DialMyCalls’ SMS solutions can be used across the energy and utilities sector to streamline processes related to workflow automation and also to enhance satisfaction with your consumers. Often utility bills are associated with a negative user journey and cheerless customers when they receive that bill in the mail, so when you make the process as easy as possible for clients, they will be more inclined to make their statements on time.

When it comes to utility mass notifications, DialMyCalls does it best. For over 10 years we’ve been providing automated outbound notification systems to clients across North America. Our system is completely web-based so say goodbye to purchasing expensive or hard to use equipment or hardware.

By joining DialMyCalls you instantly have the ability to send out thousands of messages to your customers per minute for as little as pennies a text. Over 40,000 organizations across the U.S and Canada use DialMyCalls for our ease of use, low prices and top notch customer support.

Bill Reminders

Paying bills is never fun. In order to make this process as easy as possible for consumers, many utility organizations opt for sending frequent bill messages to aid in increasing on-time funds from your customers. The best news? These nudges can be fully automated, set them up once and know confidently that every message is being sent on your chosen cadence.

Emergency Notifications

The DialMyCalls FastResponse™ system is used by many utility organizations as an emergency notification system. You’ll have access to a complete multi-touch notification service that lets you reach your entire contact list by using any or all of the following methods: phone call, text message (SMS), and email. Our system gives you the ability to send over 3,000 alerts per minute ensuring your calls and texts will be received nearly immediately after being sent. Communicating things like power outages, gas leaks, and unexpected delays in service can be dealt with in seconds, not hours- allowing your company to prioritize the incident and get your customers back up and running.

Schedule Maintenance Announcements

Text messaging for utilities is growing rapidly in popularity and now has become the preferred method of contact for most people. DialMyCalls offers organizations the ability to send out SMS for utilities like maintenance announcements or due date approaching nudges. Our 2-way texting platform also allows the customers to receive replies to their texts – such as keeping track of all the guests that will be negatively impacted by this potential outage.

Customer Service Messaging

In today’s world, people are practically glued to their smartphones. The average person can access the sum of humanity’s knowledge with that little device in their pocket. So what does that mean for businesses? Well, it’s now easier than ever before to keep in touch with your customer base. Today’s consumers also expect companies to offer easy, convenient ways to communicate. Utility text messaging does not need to be limited to reminder messages but also customer support.

Automated FAQ Text Messages

Another use case is creating automation and SMS keywords that answer your customers most frequent questions such as how to pay their water bill. For example, your customers can use the keyword “Water Bill” and receive SMS message “How To Check Water Bill Via SMS” with a link attached to your website with step by step instructions.

Why Use DialMyCalls As Your Utility Notification System?

We offer a range of features that were designed with your organization in mind. According to our customers, DialMyCalls is one of the most trusted and user-friendly mass notification platforms available. We believe in building relationships with our customers and meeting your business where you’re at in your mass notification journey. Our client portfolio includes more than thousands of corporations, small businesses, and nonprofit organizations—including utility providers!

Set up a Utility Text Messaging System

Utility companies can set up a notification system to automate messages for their customers using DialMyCalls. Do you need to send notices, noteworthy announcements? How about a thank you message for your most loyal customers? Quickly and easily log into your DialMyCalls account and send out a bulk SMS utility message to send to all of your opted-in customers the notification! In addition to updates, businesses can set up a recurring text message to go out weekly or monthly – this allows them to send out bill reminders, news updates, utility shortages, and various other notifications that happened throughout the week or month.

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Recipients can also save, forward, or otherwise share text messages with others.

Get the message out to as many people as possible! Your reach may be more than you realize. After sending a message to a list of contacts, they can loop in other utility customers. Similar to email, utility text messages can be saved, forwarded or shared from one of your contacts, to others.

Mass Text Messaging for Utility Companies

The key to running your next political campaign more efficiently is better and faster communication with your constituents. However, if you have more than one person running communication efforts, then you need tools that help you communicate clearly, quickly, and affordably. Emails work fine, but they won’t give your audience immediate updates. Phone calls are more personal, but many times your audience misses the call.

That’s where political text messages are a must for your business. DialMyCalls mass texting services allow you to send thousands of texts to a group or organization. With an average open rate of over 90% within three minutes of sending a bulk text, political sms marketing is a must for optimizing your communication efforts.

Automated Calling System for Utility Companies

In addition to sending SMS for utility companies, DialMyCalls also offers mass notification by email and voice broadcasting. Our automated calling system is a tool that allows you to send recorded voice messages to multiple numbers simultaneously, in seconds. The sender can record messages or have speech-to-text messages sent in advance and use a centralized interface to send them all from a phone number. Our platform also compiles and analyzes response rates and other information about your audience’s reception to the call to help impact your strategy moving forward.

How does DialMyCalls automated voice messaging system work? Simply add the phone numbers your utility company is trying to reach, record a voice message to send, send your call and view the delivery report!

Sending Utility SMS and Calls Through Email

If operating a new platform seems overwhelming, we make it even easier. You can utilize our platform exactly like you would send an email to this group of customers. Simply type your message and allow us to create an SMS for utilities or opt for a voice broadcast to be received by all of your recipients.

If you’re looking to execute text marketing for utilities optimally, you may need some help to get started. DialMyCalls can provide just that hands-on training your business might need, to automate your communication processes. Sign up for a DialMyCalls account and grab your FREE trial today.