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Tim Smith is the Media Manager at DialMyCalls, where he has leveraged his expertise in telecommunications, SaaS, SEO optimization, technical writing, and mass communication systems since 2011. Tim is a seasoned professional with over 12 years at DialMyCalls and 15+ years of online writing experience.
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“I am a youth minister and have spent hours in the past calling students individually to remind them of an upcoming event or to get out an urgent announcement. With DialMyCalls.com, I cut that time down to about 1 minute. I also love how I can see exactly who answered live and how long they listened so I know if they heard the whole message. DialMyCalls.com is the best website I have stumbled upon all year! Thanks!”
Central Baptist Church
Posted by Tim Smith in Customer Reminders on June 29, 2017
Updated on January 17, 2025
The hair salon industry is fiercely competitive, and not just in the way you might think. With over 87,000 salons in the U.S. alone and no single salon dominating the market, standing out may be easier than it looks. Whether you’re the new kid on the block or you’ve been around for years, attracting clients is the name of the game—and trust me, the game has become more complex.
This is where an elaborate marketing strategy can swoop in, turning your business into a hotbed of client activity. A well-thought-out marketing strategy doesn’t just ensure that clients find you—it keeps them coming back for more. In 2025, it’s not enough to rely on word of mouth (although it’s a nice bonus). You need a comprehensive marketing approach that includes some creative and modern tactics.
In this blog, I’ll walk you through ten actionable, proven hair salon marketing tips to help you grow your client base and stand out from the crowd. Ready to give your salon some extra flair? Let’s get started.
Grow Your Business by Leveraging Mass Texting
First, if your salon isn’t on social media, it’s like you’re trying to win a race with your hands tied behind your back. Platforms like Instagram, Facebook, and TikTok are not just for personal selfies and pet photos—they’re powerhouses for businesses, especially salons.
Here’s the thing: People want to see what they’re getting into. Instagram is a visual platform, and if you’re not posting jaw-dropping hair transformations or showcasing your salon’s chic interior, are you even trying? The answer is no.
Here are a few content ideas for your marketing campaigns that you can explore:
And don’t forget the golden ticket: hashtags. Don’t just throw in any random hashtag—be strategic. For example, try #HairGoals, #SalonLife, or #TexasHair. The right hashtags will expand your reach and help potential clients find you.
Lastly, engagement is the name of the game. Respond to comments, like posts from followers, and encourage reviews. Social media isn’t a one-way street; it’s a highway of conversation. So, get chatting!
Okay, let’s talk about that text message that you can’t seem to ignore. You know, the one that’s sitting there with a 98% open rate, waiting for you to take action. Yes, that’s SMS marketing. In an age where everyone’s glued to their phones, text messages have become one of the most effective ways to connect with clients.
Think about it: You probably read your texts faster than you read emails or social media posts. This is your chance to capitalize on that!
Here are a few ways you can use SMS marketing:
For salon-specific SMS needs, tools like DialMyCalls are a lifesaver. They allow you to send customized messages quickly and effectively, making sure your clients feel like they’re part of an exclusive club.
We all know that the key to success in any business is retention. Acquiring new clients is fantastic, but keeping them is where the real magic happens. This is where you can utilize your loyalty programs.
When you reward your clients for coming back, you’re not only showing them that you care, but you’re also encouraging them to keep returning. So, why not make it official?
Here are a few ways you can reward your repeated customers:
A solid loyalty program makes clients feel appreciated and increases the likelihood of them booking services with you for years to come.
Do you know what’s better than a perfectly executed Instagram post? A Google search result that lands your salon right at the top of the list. To make this happen, you need to optimize your Google Business Profile, which is like having an online billboard for your salon.
First things first: Claim your Google Business Profile if you haven’t already. This is your official online listing that includes everything potential clients need to know about your business—from hours and location to services and contact details.
Here’s how to optimize your Google Business Profile step-by-step:
A well-maintained Google Business Profile helps you appear in local searches and SERP results, boosting the SEO of your website, so don’t skip this step!
Who doesn’t love a good email that actually feels personal? Email marketing may seem old school, but it’s still one of the most effective ways to keep your clients in the loop.
Start by sending out regular newsletters that highlight promotions and hair care tips or remind clients to book their next appointment. You could also send personalized birthday emails with a discount or an exclusive offer for loyal clients.
Tools like MailChimp or Constant Contact can help automate your email campaigns, making it easy to stay in touch with clients on a regular basis. But remember—don’t spam! Make sure your content is valuable, relevant, and entertaining.
The power of visuals cannot be overstated. Whether you’re crafting a social media post or updating your website, professional imagery can make or break your online presence. It’s like dressing your salon in its Sunday best.
Tools like Canva allow you to create eye-catching graphics without a graphic designer. But when possible, invest in professional photography. High-quality images of your salon’s interior, your work, and happy clients will give potential customers a taste of what they can expect when they walk through your door.
Seasonal promotions are an excellent way to entice clients to book appointments during slower periods or to make their next visit feel extra special.
Think of all the fun holiday or season-specific deals you could create:
These promotions also give you a reason to reach out to clients via email or SMS, driving more traffic to your salon.
When you collaborate with other local businesses, you’re not just expanding your reach—you’re also building community ties.
Here are a few ideas to get you started:
These collaborations not only help you reach a wider audience but also strengthen your salon’s presence within the local community.
Let’s face it: No one likes to play phone tag when booking an appointment. Online booking systems make scheduling easy, both for your clients and your salon staff. Platforms like Vagaro or integrating a booking system directly on your website can save you time and hassle.
Clients will appreciate the convenience, and you’ll be able to focus on creating stunning haircuts and building lasting relationships.
Hosting community events is a great way to engage with your local clientele while building brand awareness. Hosting community events also gives your salon the chance to shine outside of the usual appointment setting.
Here are a few ideas to get your salon involved in the local scene:
These events provide an excellent opportunity for clients to meet your team, learn about your services, and engage with your brand in a meaningful way.
There you have it—ten proven salon marketing tips that will help you attract more clients and stand out in 2025. Whether you start by building an engaging social media presence, investing in a top-notch loyalty program, or taking advantage of SMS marketing, the key is consistency and creativity.
Take it one step at a time, and as your salon grows, so will your marketing efforts. Start with the simplest tips, and soon enough, you’ll be on your way to building a thriving client base.
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