With our mass texting platform, you can easily send text messages to a list of phone numbers all at once.
Send automated phone calls to a group of contacts at once – check out every voice broadcasting feature we offer now!
Our all-in-one notification system allows you to easily send out emails, calls, and texts to your contacts.
Stay connected to your DialMyCalls account anytime, anywhere—even during power outages—with our iPhone and Android apps.
Visit our library of FAQ’s, tutorial videos and more. Remember our support team is here 7-days a week to help you out!
Seamlessly integrate texting and calling into any application with our fully customizable API—or use our prebuilt integrations for a quick and easy setup.
Enhance your experience with our suite of extra tools and functionalities.
If you have any questions call us 1-800-928-2086
Our amazing customer support team is available 7 days per week.
Ryan Betancur is an Emergency Management Planner at Hagerty Consulting and a proud US Army veteran. Drawing on years of experience, he specializes in healthcare and critical infrastructure emergency management, strategic planning, and business continuity. Ryan has been on the front lines managing COVID-19 responses in New Jersey and Illinois and supporting NYC's Migrant Crisis response. He holds a master's degree in Homeland Security and Emergency Management and multiple certifications in emergency preparedness.
Get some help from one of our Customer Experience Specialists:
7 days a week
“I am a youth minister and have spent hours in the past calling students individually to remind them of an upcoming event or to get out an urgent announcement. With DialMyCalls.com, I cut that time down to about 1 minute. I also love how I can see exactly who answered live and how long they listened so I know if they heard the whole message. DialMyCalls.com is the best website I have stumbled upon all year! Thanks!”
Central Baptist Church
Posted by Ryan Betancur in Emergency Notification on November 4, 2024
Updated on December 9, 2024
No matter your industry or niche, your business needs electricity to operate. You need power to keep the lights on in the office and to ensure that servers and workstations operate. Electricity is what keeps your employees productive and ensures that your customers can communicate with you.
The problem? Without a reliable, constant supply of power, it all grinds to a halt. You could face a power outage with little to no warning. And once it’s out, you’re at there’s little you can do about the situation until the power company gets service restored.
The good news is that you’re not as powerless in the face of outages as it might seem. While you often can’t restore power once it’s lost, you can take steps to ensure that power outages don’t leave you in the dark. In fact, the right steps could mean having access to electricity to power critical systems during an emergency.
In this post, we’ll explore the impact of power outages on business operations. We’ll also touch on what business owners and decision-makers can do to help prevent worst-case scenarios with a power outage emergency response plan.
Power outages can cause significant business operation disruptions. They can lead to safety concerns, financial losses, and reduced productivity. According to FEMA, businesses that experience downtime can face losses ranging from thousands to millions of dollars per hour.
The impact of power outages on U.S. businesses is a real concern, with weather-related events alone accounting for billions in damages annually. Climate Central notes that of all major US power outages reported from 2000 to 2023, 80% were weather-related. The Southeast led the nation with outages during that time (360 major outages), but the Northeast and the Ohio Valley also reported major outages.
Create & Send a Broadcast to Thousands in Seconds
In 2024, we’ve seen multiple examples of widespread weather-related power outages lasting months. The devastation from Hurricane Helene ran from Florida’s peninsula and panhandled all the way to the Carolinas and Tennessee, 800 miles away. Hurricane Milton caused massive disruption across peninsular Florida just weeks later. And these are just from the United States. If your business has overseas offices, the situation is even direr. Super Typhoon Yagi left dozens of people dead in Southeast Asia and it was just one of several massive storms.
Of course, weather is just one factor. A power outage doesn’t have to be catastrophic to have major implications for your business. An isolated outage due to a major auto accident could leave you unable to do business for hours, costing you money every single second.
Whether it’s an unexpected storm, equipment malfunction, or utility failure, a comprehensive power outage emergency response plan is crucial to keeping your business running smoothly and safely.
Knowing the causes of power outages can help you develop strategies to minimize the risk and respond quickly when issues arise. Understanding your business’s risk profile is part of creating a customized power outage emergency response plan for a business to help mitigate those threats. Here are some of the most common causes:
External risks can be localized or widespread. They usually involve the power grid outside your business and require the power company to repair damaged lines or transformers, or to replace downed poles.
Internal risks stem from your business’s internal electrical system, including wiring, breakers, fuses, and more. Often, you’re required to handle these repairs (by contacting a licensed electrician).
Different threats can have different response times and durations. Understanding these factors can help inform your strategy when it comes to power outage procedures for businesses.
With a better understanding of the causes of power outages, it’s time to discuss the steps you need to follow when creating a power outage emergency response plan.
To help your business stay operational during a power outage, follow these simple steps to create a power outage emergency response plan:
The first step in creating a power outage emergency response plan for a business is to identify and prioritize essential business functions. Consider which operations must continue during an outage, such as IT systems, customer service, or production lines. Note that for many businesses, the most critical operations include:
Developing a comprehensive business continuity plan that lists these critical systems will allow you to allocate resources and backup solutions effectively.
Having a reliable backup power source can help you limit downtime during an outage. However, note that while you have many options, none of them are the same as having access to an operable power grid. Even a bank or generators will require extra considerations (maintenance, fuel, oil, oil/air filters, etc.). Some of your options include:
Pro Tip: Schedule regular drills and maintenance checks to make sure your backup systems are in good working order. Studies show that regular maintenance can extend the life of backup generators by up to 20%.
A power outage can disrupt your IT systems, leading to data loss and communication breakdowns. That spells disaster for everything from customer communications to employee productivity. Three simple steps baked into your power outage emergency response plan can help prevent disaster:
One of the most critical aspects of any power outage emergency response plan is making sure clear communication exists even when the electricity is out. Here’s how you can do it:
For example, when Hurricane Sandy hit the East Coast, businesses that had solid communication plans managed to keep employees and clients informed, minimizing chaos.
We’ve mentioned training several times in this power outage emergency response plan guide. That’s because employee safety should be a top priority before any emergency. Develop a training program that teaches your staff how to respond when the power goes out, including evacuation protocols and safety zones.
Everyone should have a clear-cut role, whether that’s to help each other leave the building following designated evacuation routes, providing updates and information, or something else. Use mass notification tools to quickly alert staff about immediate safety actions.
Don’t assume that one training session is enough. Testing your power outage emergency response plan for business needs through regular drills helps identify potential weak points that need improvement and also cements the plan for your employees. You want your people to swing smoothly into action as soon as the power fails.
FEMA suggests conducting power outage simulations at least once a year to make sure everyone’s prepared and that your strategy goes off without a hitch. After each drill, gather feedback to update and improve your plan.
Create a timeline for routine updates, including:
Now that we’ve discussed the steps needed to create your power outage emergency response plan, let’s talk about what’s required to keep business operations up and running without electricity. The key? Remote capabilities.
Even with a solid in-office plan, power outages may require remote work. A distributed business footprint is much more resilient, particularly if you’re spread across a wide geographic area.
Here’s how to prepare:
Preparing your business for a power outage can make the difference between a minor inconvenience and a significant disruption. By following the steps we’ve outlined in this guide, you can protect your operations, ensure employee safety, and minimize financial losses.
Even major power outages don’t have to mean big issues for your business. Integrate reliable communication tools, like emergency mass notifications, into your strategy for smooth and effective crisis management. Create and then implement employee training programs. Designate key personnel to be responsible for updates and guidance during these situations, and make sure that you have the equipment in place to support business operations, whether that means using generators or working remotely.
Try DialMyCalls for mass notification/emergency notification. Whether you need to inform your team about outages or update customers on service disruptions, DialMyCalls offers a reliable, easy-to-use solution.
For more information on emergency notifications and mass texting services, check out DialMyCalls Emergency Notification and Mass Texting Service.
Get the Word Out Quickly with Bulk Texting and Voice Calls
Feb 19, 2025 - 7 min read
Jan 15, 2025 - 6 min read
Jan 09, 2025 - 10 min read
A representative will be reaching out to you soon. For immediate help you can call us on 800-928-2086.
Enter a new password and click create account and you'll be able to send 25 test messages now.
We'll send a sample call or text to your phone right now. Remember when you use DialMyCalls you can record your message in your own voice. When the phone rings just pick up and say "Hello" to hear the message.