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Tim Smith
Tim SmithMedia Manager

Tim Smith is the Media Manager at DialMyCalls, where he has leveraged his expertise in telecommunications, SaaS, SEO optimization, technical writing, and mass communication systems since 2011. Tim is a seasoned professional with over 12 years at DialMyCalls and 15+ years of online writing experience.

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Why 10DLC Registration Is Crucial for Business Texting Success in 2025

Why 10DLC Registration Is Crucial for Business Texting Success in 2025

All unregistered 10DLC traffic is set to be blocked in the US by the end of 2024. Now, that’s a wake-up call for businesses relying on text messaging to connect with customers. Whether you’re sending appointment reminders, promotions, or personalized updates, unregistered numbers could soon mean your messages don’t make it past the “Send” button.

But texting has become a cornerstone of business communication—it’s direct, fast, and effective. So, as regulations tighten and spam filters get tougher, businesses have no choice but to comply with the rules. That’s where 10DLC registration comes in.

If 2024 was the warning, 2025 is the year compliance becomes non-negotiable. This is especially true for businesses utilizing A2P messaging. How? Let me explain the A2Z (pun intended) of 10DLC registration in this blog.

What is 10DLC, and Why Was It Introduced?

Let me put things into perspective here. Imagine having a phone number that not only makes your business texting more professional but also ensures your messages are trusted and delivered without hiccups. That’s the strength of 10DLC. It is also known as a 10-digit long code.

Unlike the regular phone numbers we use for personal texting, 10DLC is purpose-built for businesses. It allows companies to send texts at scale—whether that’s promotional offers or customer support messages—without losing the local and familiar feel of a standard 10-digit number.

Mass Texting, Made Easy

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But why was it introduced in the first place? To put it simply: it was introduced to clean up the text messaging ecosystem.

Spam and phishing attacks had become a serious problem, eroding trust in SMS as a communication channel. Carriers needed a way to distinguish legitimate businesses from spammers, and consumers wanted more transparency about who was texting them.

10DLC was created to address these issues by:

  • Reducing Spam and Fraud: Registered 10DLC numbers help carriers filter out bad actors who use texting for scams or phishing.
  • Improving Deliverability: Legitimate businesses benefit from better message delivery rates since carriers prioritize registered traffic.
  • Ensuring Compliance: With government regulations cracking down on unwanted or unsolicited messages, 10DLC ensures businesses follow the rules while still engaging their audience effectively.

In short, 10DLC was designed to protect both businesses and consumers. It’s not just about avoiding fines or penalties—it’s about creating a safer, more reliable way to communicate. Learn more about 10DLC here.

The 2025 Landscape: Evolving Requirements

  • Unregistered Numbers Will Be Blocked
  • Increased Scrutiny from Carriers
  • Higher Penalties for Non-Compliance
  • Stricter Campaign Vetting
  • Registration With the Verified Campaign Registry Will Be the Compliance Backbone
  • Focus on Customer Trust

As we move into 2025, the rules around 10DLC messaging are becoming stricter, and compliance isn’t something businesses can find a loophole for. Word to the wise: carriers and regulators are also doubling down on efforts to ensure that SMS remains a secure and effective channel for business communication.

Here’s what’s changing and why your business needs to pay attention, stat:

Unregistered Numbers Will Be Blocked

By the end of 2024, all unregistered 10DLC traffic will be blocked across the US. This means that if your business hasn’t registered its 10DLC number and campaigns, your messages won’t reach your customers. No reminders, no promotions—just silence.

Increased Scrutiny from Carriers

Carriers are ramping up efforts to monitor unregistered and non-compliant messaging traffic. Unregistered numbers face higher chances of being flagged as spam, which could tarnish your brand reputation. Registered numbers, on the other hand, will benefit from prioritized delivery and higher trust scores.

Higher Penalties for Non-Compliance

Businesses ignoring 10DLC requirements could face more than blocked messages. Carriers are implementing higher fees for non-compliance, and repeat offenders may face penalties such as complete suspension of messaging capabilities.

Stricter Campaign Vetting

2025 will see enhanced vetting processes for 10DLC campaigns. Carriers will require more detailed information about the purpose and content of your campaigns. This ensures that only legitimate businesses with clear messaging intentions are allowed to communicate via SMS.

Registration With the Verified Campaign Registry Will Be the Compliance Backbone

The Verified Campaign Registry

(VCR) will continue to be a must-have for businesses using 10DLC. This centralized system enables carriers to verify the authenticity of your campaigns before they’re approved for messaging. Here’s how it works and why it’s crucial:

  • Streamlined Registration Process: The VCR simplifies the registration process by acting as a single point for verifying your business and campaigns, reducing delays.
  • Transparency and Accountability: By providing clear campaign details—such as the type of messaging and target audience—you build trust with carriers and customers alike.
  • Increased Deliverability Rates: Registered campaigns are prioritized, meaning your messages are less likely to land in the spam or blocked list.
  • Reduced Risk of Errors: The registry helps businesses understand and meet carrier-specific requirements, minimizing the risk of non-compliance.

Focus on Customer Trust

2025 isn’t just about compliance; it’s about fostering trust. Customers are more likely to engage with messages from verified sources. By ensuring your campaigns are registered and your number is trusted, you’ll build stronger connections with your audience.

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7 Benefits of 10DLC Registration for Business Texting

  • Improved Deliverability
  • Cost-Effective Messaging
  • Increased Customer Trust
  • Compliance with Industry Standards
  • Scalable Messaging Campaigns
  • Reduced Risk of Disruptions
  • Better Insights and Reporting

1. Improved Deliverability

Registered 10DLC numbers are recognized and prioritized by carriers, meaning fewer messages are flagged as spam or blocked. This ensures your communication reliably reaches your audience without interruptions.

2. Cost-Effective Messaging

10DLC offers a budget-friendly alternative to short codes while maintaining high throughput and local familiarity. Businesses can save on messaging costs without compromising effectiveness or scale.

3. Increased Customer Trust

With verified 10DLC numbers, customers can easily recognize legitimate business messages. This reduces skepticism and increases engagement, as your audience knows they’re hearing directly from a trusted source.

4. Compliance with Industry Standards

Staying compliant with carrier and government regulations protects your business from fines, penalties, or service interruptions. Registration ensures your campaigns align with legal requirements, safeguarding your operations.

5. Scalable Messaging Campaigns

10DLC supports businesses of all sizes, allowing you to scale your messaging efforts without worrying about compliance issues. Whether you’re sending a few hundred texts or millions, 10DLC handles the load with ease.

6. Reduced Risk of Disruptions

Unregistered or non-compliant messaging can lead to blocked numbers or sudden service suspensions. Registering your 10DLC campaigns minimizes these risks, keeping your communication channels open and reliable.

7. Better Insights and Reporting

Registered 10DLC campaigns often come with access to enhanced analytics and reporting tools from carriers. These insights help you track campaign performance, optimize engagement, and make data-driven decisions to improve future messaging strategies.

Common Challenges With 10DLC Registration

  • Complicated Processes
  • Carrier-Specific Rules
  • Potential Fines
  • Uncertain Pricing Structure
  • Delays in Approval

While the benefits of this registration are clear, many businesses encounter challenges along the way. Below I have shared some common hurdles I have seen businesses face during the registration process:

Complicated Processes

The process of registering a 10DLC number isn’t always straightforward. Campaign vetting and approval can take time, and businesses need to provide detailed information about their messaging use. If you’re not familiar with the requirements, it can feel like jumping through hoops. But don’t worry; the effort is worth it to ensure your messages are delivered correctly and comply with all rules.

Carrier-Specific Rules

Each carrier may have its own set of rules for registration, leading to some confusion for businesses. Some carriers require specific campaign details, while others focus on message content or frequency. Keeping track of these varying requirements can be tricky, especially as regulations evolve. That’s why staying updated on each carrier’s policies is key to staying compliant.

Potential Fines

One of the bigger concerns is the risk of fines for non-compliance. Missing registration deadlines or submitting incomplete documentation can lead to penalties or even service interruptions. This can have a big impact on your business, so it’s crucial to stay on top of your registration status to avoid any unwanted surprises.

Uncertain Pricing Structure

Many businesses find it difficult to navigate the carrier fee structure for 10DLC messaging. Fees can vary depending on the carrier, the type of campaign, and the volume of messages sent. With inconsistent pricing and unclear policies, businesses may struggle to forecast costs accurately and manage their budgets effectively.

Delays in Approval

Once you’ve submitted your campaign for registration, it can take several days or even weeks for approval to come through, especially during high-demand periods. Delays can push back marketing timelines, disrupt planned campaigns, and even cause missed opportunities. Being proactive and submitting your registration well in advance can help mitigate this challenge.

Simplifying 10DLC Registration

  • Partner with Experts
  • Be Vigilant With Your Preparation
  • Be On the Look Out for Any Changes in the Rules

Campaign Step - 10DLC Registration

Getting your 10DLC registration in order doesn’t have to be a daunting task, that is, if you know these three golden strategies:

Partner with Experts

You always want to work with someone who brings their A-game each time. So, if navigating the registration process feels overwhelming, then partnering up with experts like DialMyCalls can make this journey stress-free.

Experts are the providers who understand the ins and outs of the process and can guide you every step of the way, ensuring your registration is smooth and compliant. This way you can save time and minimize the risk of errors that could delay your approval.

Be Vigilant With Your Preparation

To avoid any delays, make sure you have all the necessary documentation on hand before you start the registration process. This includes your Employer Identification Number (EIN) and a clear campaign use case that outlines what your messages will be about. Having everything ready from the start will speed up the registration process and reduce the chance of back-and-forths with carriers.

Be On the Look Out for Any Changes in the Rules

The landscape for 10DLC messaging is always evolving, so it’s important to stay up-to-date on any changes in carrier requirements. Regularly checking for updates can help you avoid confusion and ensure that your registration remains compliant. Setting a calendar reminder to check for updates every couple of months can keep you ahead of the curve and avoid last-minute surprises.

Best Practices for Successful Business Texting in 2025

  • Craft Clear Messages
  • Personalize Communication
  • Respect Timing
  • Secure Opt-Ins
  • Test and Optimize
  • Keep Your Contact List Clean

Once your registration is complete, it’s time to focus on making your business texting strategy as effective as possible. Here are some best practices to help you get the most out of your messaging efforts:

Craft Clear Messages

Transactional Text Message

The content of your messages plays a huge role in how successful your SMS marketing will be. Keep your messages concise, clear, and to the point. Avoid using spammy language or excessive promotional jargon, as these could cause your messages to be flagged. The clearer your message, the more likely it is to be well-received by your audience.

Personalize Communication

One of the key benefits of SMS is that it feels personal and direct. Make sure to tailor your messages to fit your audience’s preferences. Whether it’s addressing them by name or sending promotions based on previous interactions, personalization makes your messages stand out and drives higher engagement.

Respect Timing

Schedule Text Messages - DialMyCalls

Timing matters when it comes to texting. Make sure you’re sending messages during appropriate hours—no one wants to receive a promotional text at 10 PM! By respecting time zones and avoiding intrusive hours, you show your customers that you care about their convenience, which builds goodwill and reduces opt-outs.

Secure Opt-Ins

Opt-in Widget - Black Friday & Cyber Monday SMS Marketing

Before reaching out to customers, ensure that they’ve explicitly agreed to receive your texts. Opt-ins are not just a regulatory requirement—they’re also a way to ensure you’re reaching out to people who actually want to hear from you. This helps boost engagement and reduces the risk of people marking your messages as spam.

Test and Optimize

Broadcast Reports - Black Friday & Cyber Monday SMS Marketing

Not all messages are created equal, so it’s essential to test different approaches. Experiment with message content, call-to-action buttons, and delivery times to see what resonates most with your audience. By continuously optimizing your messaging strategy based on data, you can improve your engagement and overall success.

Keep Your Contact List Clean

Send a Phone Calls

Regularly update and clean your contact list by removing numbers that no longer opt-in or are unreachable. An up-to-date list will not only improve your deliverability but also help ensure you’re staying compliant with 10DLC regulations. A clean list means your messages are going to people who are genuinely interested, which helps improve engagement rates.

Wrapping Up!

Yes, you cannot control when the rules change, but what you can control is whether you pivot to these changes or not. Today, text messaging is perhaps the most powerful way to reach your target audience with minimal headaches. It’s personal, concise, and hits the spot 98% of the time.

So, my suggestion is to not let technical hurdles or missed deadlines hold you back from unlocking its full potential. Whether you’re running targeted campaigns or sending important updates, 10DLC ensures your messages land where they belong—in your customers’ hands, not their spam folders.

Ready to simplify your 10DLC registration? Let DialMyCalls help you navigate compliance effortlessly!

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