13 Best Bulk SMS Services in 2024 (Compared)

Communication is key for businesses to thrive and succeed. Bulk SMS services allow businesses to send a large number of text messages simultaneously, making it an effective way to communicate with customers, employees, and other stakeholders.

As we enter 2024, the demand for bulk SMS services is only going to increase as more businesses realize its benefits. In this article, we’ll explore the 13 best bulk SMS services available in 2024 to help you make an informed decision for your business.

What is the Best Way to Send Bulk SMS?

Before we dive into the top bulk SMS services, let’s first understand why it is important to choose the right one. Sending a large number of text messages can be time-consuming and tedious if done manually. Bulk SMS services offer a more efficient and cost-effective solution for businesses.

These services allow businesses to send thousands of text messages at once, with features such as personalized messaging, scheduling options, and delivery reports. This not only saves time but also ensures that your message reaches the intended audience promptly.

Best Bulk SMS Services

• DialMyCalls
• OneSignal
• EZ Texting
• SlickText
• Avochato
• SimpleTexting
• TXT180
• ClickSend
• Birdeye
• JustCall
• Call Loop
• Sinch MessageMedia
• TextP2P

1. DialMyCalls

DialMyCalls is a bulk SMS extension that allows you to send mass text messages at once to a complete list of phone numbers, quickly and easily. To create a customer opt-in list, simply have your customers type the keyword in. With DialMyCalls, you can send text messages in both long and short codes, allowing you to send messages that work best for your organization. Take this rent reminder text message sample for instance: “Hi [first name], your rent is due on Monday, please submit payment to avoid any late fees. Thank you!”

Features

• Two-Way Messaging
• Detailed Reports
• API & Integrations

Two-Way Messaging

Don’t just send impersonal mass messages – make your communications personal with the ability to send personal follow-up SMS messages using 2-way texting.

Detailed Reports

See whether your campaigns were successful, who has seen them, information on your recipients, and more in the Broadcast Reports section.

API & Integrations

Through a powerful API, DialMyCalls’ mass texting service can easily be integrated into any new or existing service. You can easily integrate automatic voice and text messages into your main applications.

2. OneSignal

OneSignal is a leading customer communication and engagement solution, providing email, SMS, and push notifications on mobile phones or websites as well as in apps. OneSignal is designed to be able to scale with your business and deliver messages more quickly and reliably, thanks to a superior architecture.

Features

• User Segments
• Global Outcomes Dashboard
• Journeys

User Segments

Organize your users based on criteria tags, then send campaigns directly to only the people that fit the audience to make tailored mass communications.

Global Outcomes Dashboard

See clicks, confirmation of delivery, and more with an easy-to-read graph and numbers for reporting.

Journeys

Stay on top of campaigns without lifting a finger using automated “journeys”, which maintain communication with users automatically.

3. EZ Texting

With EZ Texting’s solutions, you’ll be able to provide better customer service, streamline communications, grow and nurture your leads, and improve your outreach efforts. Their highly rated cloud-based platform includes bulk texting, MMS, delivery reports, reminder campaigns, text polls, keywords, and the ability to send texts to landlines.

Features

• Automated Responses
• Customizable Templates
• Import Contacts

Automated Responses

With the AI Compose features, you can generate AI-crafted messages that respond to common questions and prompts.

Customizable Templates

Make your messages more engaging with EZ Texting’s library of free images and the ability to upload your own.

Import Contacts

Easily take your existing contact information spreadsheet and import it into EZ Texting without manually entering each contact.

4. SlickText

SlickText offers a feature-rich SMS marketing platform that is remarkably easy to use and simple to scale. The intuitive software is mixed with a team of customer service personnel who are ready to assist. They have a unique onboarding process with personalized, step-by-step support through setup.

Features

• Campaign Scheduling
• Subscriber Growth Tools
• Chat in App

Campaign Scheduling

Automate responses to certain scenarios and plan campaign notes far in advance with SlickText’s workflow tools.

Subscriber Growth Tools

Use SlickTools’ suite of marketing tools to keep your campaigns in line with your audience at every stage of your growth.

Chat in App

Keep chats with subscribers organized through SlickText’s chat function, including subscriber info and two-way communication at your fingertips.

5. Avochato

Avochato provides SMS solutions for teams, marketers, and contact centers. You can set up your Avochato phone number in minutes without programming so that you can send messages to prospects, customers, and employees. To increase your teams’ communication, Avochatao helps you segment, import, and broadcast messages to contacts.

Features

• Mobile & Desktop Apps
• Consolidated Communications
• Transcripts/Chat History

Mobile & Desktop Apps

Access your messages anywhere using Avochato’s web and mobile apps.

Consolidated Communications

Keep business and personal texts separate with an Avochato personal number and interface for texting mass and personal messages.

Transcripts/Chat History

Stay on top of what was discussed with clients, employees, or whoever you communicate with using chat history.

6. SimpleTexting

SimpleTexting is chosen by everyone from Fortune 500 companies to small businesses to reach their customers through SMS marketing. Their pricing plans have flexibility, and their features are designed to help you become more successful. SimpleTexting makes it easy to send thousands of messages at once, or even have a one-on-one conversation. You can even manage your efforts on the move with their Mobile App.

Features

• App Integrations
• Keyword Joining
• Local Numbers

App Integrations

Use SimpleTexting’s apps or apps you already use, like MailChimp or Zapier, to add to your messages and campaigns.

Keyword Joining

Makes joining your mailing list easy with textable keywords and automated joining messages.

Local Numbers

Give your business a local feel and connection by using an area code personal to your business location.

7. TXT180

TXT180 is a text marketing and SMS bulk software offering text message scheduling, autoresponders, inbox, contact import, unlimited contacts, groups, codes, and free inbound messages. They make it easy to send group text messages for any type of business or organization, such as restaurants, retailers, churches, real estate, fundraising, and more.

Features

• Text-to-Win
• Mobile Coupons
• Location-Based Marketing

Text-to-Win

Get customers and employees excited about your business with the ability to make text-to-win sweepstakes.

Mobile Coupons

Offer discounts and rebates to customers through a subscription to your mass texting notifications.

Location-Based Marketing

Use the location of your subscribers to send them personalized messages and get them to respond or turn up to your business.

8. ClickSend

With ClickSend, reach your customers and staff through SMS, email, massive media, direct mail, or any other means. You don’t need to download SMS software – just sign in and send from your dashboard or API in a few minutes. Send and receive text messages from all over the world – no job is too large or small and they’re always through direct routes.

Features

• Templates & Inserts
• Global SMS
• Email Marketing

Templates & Inserts

Send messages fast with pre-made templates and placeholders for names to make messages personal without spending too much extra time.

Global SMS

Take your business overseas with SMS that reaches outside your country through a web-based SMS portal or an SMS gateway API.

Email Marketing

Go beyond SMS to discover ClickSend’s transactional and marketing email capabilities that use API.

9. Birdeye

Birdeye Messaging service provides a comprehensive communication tool that enables customers to communicate with each other on any Digital Channel, be it through text, Facebook, Webchat, email or Voiceovers from the same single inbox. Through their preferred channel of text messaging, Birdeye Mass Texting is an affordable and efficient way for customers to be reached. You can connect one-on-one or get thousands of customers connected in a single action.

Features

• Easy Referrals
• Survey Charts
• Problem Grading

Easy Referrals

Get more people interested in your brand by making it easier for existing customers to send your information to their friends and family.

Survey Charts

Send surveys and see responses laid out in an easy-to-read chart to help you make decisions for your company going forward.

Problem Grading

See exactly where you excel and where you could improve using an overview grading scale and more information underneath.

10. JustCall

JustCall is an AI-powered customer communication platform. They help you make instant Voice, SMS, and WhatsApp connections. JustCall streamlines work, integrates with over 100 apps, and is trusted around the world. The features include call management, messaging, sales tools, real-time AI insights, and CRM integration with global phone numbers available in over 70 countries.

Features

• Team Management
• Employee Motivation
• Mobile App

Team Management

See which of your employees are available and which are on calls through the app with a comprehensive dashboard.

Employee Motivation

Encourage some friendly competition in the workplace with leaderboards and analytics that show off your top team members.

Mobile App

Stay on top of things on the go with analytics available on your mobile device, just as easy to read as they are on your desktop.

11. Call Loop

Call Loop is a platform for businesses to communicate through SMS, voice broadcasting, and ringless voicemails. They help you send personalized, informational, and emergency text messages (calls & ringless voicemails). Their messages are fast and reliable, no matter how many people you send them to.

Features

• Variety of Message Options
• App Integrations
• Medium Options

Variety of Message Options

Send compliance messages, vCards, and texts with merge fields, gifs, and images, so they are certain to fit the tone of your message.

App Integrations

Already use HubSpot, ActiveCampaign, or Infusionsoft? Use them in tandem with Call Loop to integrate and automate your messages.

Medium Options

Send mass SMS texts, as well as calls and ringless messages, to ensure your messages are received.

12. Sinch MessageMedia

Sinch Message Media is a communication solution for all businesses, from small and medium-sized companies to enterprise-level businesses, which improves the connection with customers. You can integrate with over 85 apps that you already use, send bulk SMS, create automated campaigns, and even communicate over social media to maximize profits. They have a range of features and pricing plans that will improve conversations.

Features

• Online Shopping Automations
• Large List of Integrations
• Dashboard

Online Shopping Automations

Keep your customers engaged, even when they think they’re done shopping with you, by using abandoned cart SMS automations.

Large List of Integrations

Integrates with all kinds of popular services, including HubSpot, Shopify, Microsoft Dynamics 365, MailChimp, Zapier, and more.

Dashboard

Manage your message information and browse configurations, including email to SMS, which converts email messages to SMS messages that you can respond to via email.

13. TextP2P

TextP2P is an affordable and easy-to-use online application combining text messaging, email marketing, and ringless voice mail. It is used by thousands of small to medium-sized businesses in the United States and Canada. They are known to receive 98% open rates within three minutes. They offer time-saving automation features, such as drip campaigns, keyword registrations, automated responses, text surveys, and more.

Features

• Online Shopping Automations

Comprehensive Contact Pages

See your contact’s full information, including address, tags, notes, lists, custom fields, and more.

Automation Chains

Make welcoming new customers and/or employees easy with automated messages scheduled in advance.

Comprehensive Messages

Make sure your contacts get all the information they need with included links, photos, and even automated responses.

How to Choose the Best Bulk Texting Service for You

Many factors can go into your specific choice for a bulk texting service. However, there are a few pieces of criteria that everyone should make a point to look into, which are also highlighted by the software review site Capterra. Below, we’ll go into what these criteria are and rank each of our choices against each other on a 5-point scale in each category.

Ease of Use

Integrating any new technology into your business is always a difficult process, especially one that could be used by both employees and customers. The best way to ease this transition is if the software is easy for everyone to use. This category encompasses setup, implementation, and daily use for all involved.

Customer Service

As we mentioned above, setting up any new technology in a workplace is going to come with some hiccups. You want to have a customer service team that will back you up and be able to help at a moment’s notice when things go wrong. Some companies use bulk SMS services for emergencies, so if you’re one of those, this is especially important.

Value for Money

Starting a subscription to a bulk SMS service is a significant investment. Small businesses especially understand how big a gamble it is to try a marketing campaign like this. No matter how much you spend on your chosen service, you want it to be worth the investment you’re putting into it.

Platform	Ease of Use	Customer Support	Other Features	Pricing	Score
DialMyCalls	4.8	4.7	4.7	4.7	4.7
SlickText	4.8	4.9	4.8	4.6	4.7
TextP2P	4.7	4.8	4.7	4.7	4.7
Avochato	4.7	4.8	4.5	4.6	4.6
SimpleTexting	4.7	4.8	4.5	4.5	4.6
TXT180	4.7	4.8	4.5	4.5	4.6
Birdeye	4.7	4.7	4.7	4.5	4.6
Call Loop	4.5	4.7	4.5	4.7	4.6
OneSignal	4.5	4.5	4.6	4.5	4.5
MessageMedia	4.6	4.7	4.4	4.4	4.5
JustCall	4.3	4.2	4.1	4.3	4.2
EZ Texting	4.3	4.0	4.2	4.0	4.1
ClickSend	3.8	4.0	3.9	4.1	3.9

All of the above reviews are provided by Capterra.com.

Can You Send Bulk SMS Messages in the USA?

Yes, bulk SMS messages can be sent in the USA. It is a popular communication method for businesses to reach their customers quickly and efficiently. With the rise of mobile phone usage and text messaging as a preferred mode of communication, bulk SMS services have become an essential tool for businesses to stay connected with their target audience.

Start Sending Text Messages in Bulk Today

Each of the above-mentioned bulk SMS services offers unique features and benefits, making it a tough choice to determine which one is the best. However, after careful consideration and comparison, we have found DialMyCalls to be the top choice for businesses in 2024.

DialMyCalls allows users to send mass text messages instantly with its user-friendly interface and customizable templates. It also offers advanced features such as scheduled messaging, contact list management, and real-time message tracking.

If you’re looking for a free option, OneSignal is a great choice with its unlimited contacts and push notification capabilities. For those who want a more personalized approach, Avochato offers two-way messaging and CRM integration.

No matter which bulk SMS service you choose, it is clear that incorporating this form of communication into your business strategy can greatly benefit your operations. So why wait? Start sending text messages in bulk today and see the positive impact it has on your business. You can learn more about our top pick, DialMyCalls, here!

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