2-Way SMS Features

Name: 2-Way SMS Features - DialMyCalls
Brand: DialMyCalls
Rating: 4.6 (1536 reviews)

2-Way SMS Platform Features

DialMyCalls’ 2-Way SMS Platform offers a variety of features that are useful for churches, schools, businesses, property managers, and many more. From real-time 1-on-1 text messages, detailed SMS analytics, and local long code SMS vanity number, our two-way texting service can be of great benefit for you. Let’s take a look at every feature that comes bundled with our 2-Way SMS Platform.

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Incoming Text Message Analytics

View a detailed report of all 2-Way SMS activity. Customers using the two-way texting platform have access to advanced analytics that will display all incoming and outgoing text messages to and from their long code SMS vanity number – you are able to download copies of your reports as a .CSV file to keep for your records.

Real-time Text Message Replies

Our 2-Way SMS Platform allows customers to hold 1-on-1 text message conversations in real time. Whether it be for customer support for your business, prayer requests at your church or parent notifications at your school, take full advantage of instantly being able to talk and reply via text message.

Custom Local Long Code SMS Vanity Number

Select a local area code and phone number to use as your Long Code SMS vanity number when using our two-way texting platform. A local vanity number will be the phone number your recipients see as the caller ID when you send out text messages from your DialMyCalls account. Selecting a local number will deter recipients from thinking they are receiving spam text messages from an anonymous source.

Text Message Reply Notifications

You’ve just sent out a few text messages using your Long Code SMS vanity number and now you are waiting on your recipients to reply. Make sure you do not miss their replies by setting up notifications from within your DialMyCalls account. Our web-interface offers the ability to receive an email or text message notification when someone replies to one of your texts – download our mobile app to receive push notification on your mobile device as well!

Who Can Use 2-Way SMS Text Messaging?

SMS Solutions for Schools

Create a direct line of communication between teachers and the parents of their students by utilizing two-way texting – teachers and school officials can quickly create a 1-on-1 text with parents. Schools can also combat bullying by setting up a 2-way SMS account for students to text school officials — the two-way texting platform will allow school officials to instantly reply back to students in an effort to thwart any bullying that may occur.

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Text Messaging for Churches

Members of your church can opt-in to receive text messages and then you can communicate with them for special events such as fundraisers or charity drives — ask for volunteers via text and they can use 2-way SMS to reply whether or not they are able to help out. Church leaders can also utilize 2-way text messaging for prayer requests – congregation members can simply text in their request via the church’s long code SMS vanity number.

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Business SMS Platform

Business text messaging is a brand new way to engage with your customers. Set up your own business SMS platform with DialMyCalls and you will quickly see results. Send out polls to your customers regarding your business and view all replies, instantly. 2-way SMS can also be used for customer support – give out your Long Code SMS number and have customers text you with questions. You are able to see those replies in real-time and respond back within seconds!

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